What gets deleted
A precise breakdown so there are no surprises.
Walks & map data
Deleted immediately. All walked street segments, completed blocks, sessions, tier progress, streaks, neighborhood percentages, and your personal heatmap are removed from your account view as soon as the request is confirmed.
Profile & account
Deleted within 7 days. Your display name, username, email, profile photo, bio, home neighborhood, and privacy settings are purged from production databases.
Venue ratings & visits
Deleted within 7 days. Your 1–5 star ratings, notes, visit log, and saved venues are removed. Friends will no longer see your ratings.
Social connections
Deleted within 7 days. Your friend list, follows, tastemaker picks (both directions), blocked-accounts list, comments, and reactions are removed. Anyone who picked you as a tastemaker silently loses the influence.
Encrypted backups
Overwritten within 30 days. Our backup rotation runs every 30 days; any backup containing your data is overwritten on its next cycle.
Diagnostic & usage logs
Already short-lived. Crash reports and usage analytics are not tied to your identity in our analytics tool and auto-delete after 90 days.
Support emails
Retained. If you've emailed support, we keep the thread for two years to satisfy our legal obligations. Tell us in your reason field if you want these purged too.
Aggregated & anonymized data
Retained. Stats like "X% of NYC blocks have been walked at least once" are computed from anonymized data and survive deletion. They can never be linked back to you.